iSAMS Server Down 01/08/2025

Incident Report for iSAMS Ltd

Resolved

This incident has been resolved.
Posted Aug 01, 2025 - 15:10 BST

Monitoring

This issue has now been resolved and our team will continue to monitor.
Should you still be experiencing any problems please contact our support desk.
Please accept our apologies for any inconvenience.
Posted Aug 01, 2025 - 14:59 BST

Identified

Dear Customers,
We are aware of an issue affecting one of our servers. This is being investigated as a priority issue now. Further updates will be provided shortly through any tickets raised and through our status page.
Please accept our apologies for any disruption during this period.
Posted Aug 01, 2025 - 14:35 BST
This incident affected: Hosting Infrastructure (London (UK) Data Centre).