Partially Degraded Service
Hosting Infrastructure
Operational
London (UK) Data Centre
?
Operational
Hong Kong Data Centre
?
Operational
Internal Applications & Services
?
Operational
Company Website (Public)
?
Operational
Developer Portal (iSAMS Identity Required)
?
Operational
Documentation Portal (Public)
?
Operational
Marketplace API & Website (Public)
?
Operational
Management API (Private)
?
Operational
Remote Access API & Website (iSAMS Identity Required)
?
Operational
Update System API & Website (Private)
?
Operational
3rd Party Services (Application)
Operational
Cloud SMTP Service (Outbound)
Operational
Push Notification Services (Apple & Google)
Operational
SMS Gateway (EU & ROW Inbound)
Operational
SMS Gateway (US Inbound & Outbound)
Operational
3rd Party Services (Operations)
Degraded Performance
Central CRM API (Private)
Operational
Finance Portal & API (Private)
Operational
Discussion Forum Website (iSAMS Identity Required)
?
Operational
iCommunity Portal (iSAMS Identity Required)
?
Operational
Ideas Portal (iSAMS Identity Required)
?
Operational
Identity Portal (iSAMS Identity Required)
Operational
Infrastructure Monitoring Service
Operational
Webinar Service
Degraded Performance
3rd Party Services (Support)
Operational
Online Chat
Operational
Telephony (Inbound & Outbound Calls & Recordings)
Operational
Support Website
Operational
Agent Interface
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance