All Systems Operational

Hosting Infrastructure Operational
London (UK) Data Centre ? Operational
Southeast Asia Data Centre ? Operational
Internal Applications & Services ? Operational
Company Website (Public) ? Operational
Developer Portal (iSAMS Identity Required) ? Operational
Documentation Portal (Public) ? Operational
Marketplace API & Website (Public) ? Operational
Management API (Private) ? Operational
Remote Access API & Website (iSAMS Identity Required) ? Operational
Update System API & Website (Private) ? Operational
3rd Party Services (Application) Operational
Cloud SMTP Service (Outbound) Operational
Push Notification Services (Apple & Google) Operational
SMS Gateway (EU & ROW Inbound) Operational
SMS Gateway (US Inbound & Outbound) Operational
3rd Party Services (Operations) Operational
Central CRM API (Private) Operational
Finance Portal & API (Private) Operational
iCommunity Portal (iSAMS Identity Required) ? Operational
Ideas Portal (iSAMS Identity Required) ? Operational
Identity Portal (iSAMS Identity Required) Operational
Infrastructure Monitoring Service Operational
Webinar Service Operational
iUniversity Operational
3rd Party Services (Support) Operational
Online Chat Operational
Telephony (Inbound & Outbound Calls & Recordings) Operational
Support Website Operational
Agent Interface Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Live Sessions
Fetching
Sep 2, 2025

No incidents reported today.

Sep 1, 2025
Resolved - Dear customers,
Please accept our apologies for any inconvenience caused. This issue affected one server and was resolved by 09.20 GMT 01/09/2025.
Kind regards
Dave

Sep 1, 12:01 BST
Investigating - Dear Customers,
We are aware of an issue impacting on performance. Our solutions team are actively investigating this.
We will provide updates on our status page and on any tickets raised.
Please accept our apologies for any inconvenience caused.
Kind regards
Dave

Sep 1, 08:33 BST
Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025
Resolved - Dear Customer,
Our investigation team have now resolved the issue.
Please accept our apologies for any inconvenience caused.

Aug 28, 09:21 BST
Update - Dear Customers,
We are aware of an issue affecting one of our servers schools. Our team are implementing a resolution as a priority.
Please accept our apologies for any inconvenience caused.

Aug 28, 08:40 BST
Investigating - Dear Customers,
We are aware of an issue affecting some schools. Our team acre currently investigating this is a priority.
Please accept our apologies for any inconvenience caused.

Aug 28, 08:23 BST
Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.